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Call or text 980-307-5558

How I work

You talk to me, not a team

You call the number on this page and I answer it. No handoff to a junior agent after the first meeting. No coordinator you’ve never met showing you homes.

I’m Frank Coxx, a North Carolina broker with HomeSmart. When you hire me, you get me, start to finish.

Who handles what

Every step of the purchase. The answer doesn’t change.

  1. Step 1

    The first call

    You call or text the number on this page. I pick up, or I call you back myself.

  2. Step 2

    Showings

    I show you the homes. Not a showing assistant, not whoever happens to be free that afternoon.

  3. Step 3

    The offer

    I write it and I negotiate it. The person who heard what you need is the one asking for it.

  4. Step 4

    Inspection and appraisal

    I go through the results with you and handle the repair negotiation. You’re not passed to a coordinator once you’re under contract.

  5. Step 5

    Closing

    I keep the lender, inspector and closing attorney moving, and I’m the one you call when something changes.

Why it matters

Teams aren’t bad. Plenty of them do good work. But on a team, the person who wins your business is often not the person who does the work.

Things get lost in the handoff. What you said on the first call. The street you ruled out. The reason a payment number matters to you. You end up explaining yourself again to someone new.

With me there’s nobody to hand off to. The person who listened is the person who negotiates. That matters most on VA purchases and new builds, where a small detail in the contract can cost you real money.

FAQ

Questions about working with me

Will I work with you or with someone on a team?

You work with me. I answer the phone, show you the homes, write the offer and negotiate it. There is no handoff to a junior agent after the first meeting.

Who else will I deal with when buying a house?

A lender, a home inspector and a closing attorney, because North Carolina closings run through an attorney. Each of them is independent and works their own part of the deal. My job is to keep all of them moving and to make sure nothing important falls between them.

What happens if you are busy when I call?

You get a call back from me, not from an assistant. If I am showing another client a house, I will call you as soon as I am out of it.

Start with a conversation

Tell me where you are in the process. I read these myself and I’ll follow up personally.

What best describes you?

Or call/text 980-307-5558

Your information goes to me and stays with me. I don’t sell leads and I don’t add you to a mailing list.

Let’s talk before you tour anything

A short conversation up front usually saves the most money. No pressure, no drip campaign — just a straight answer about what you’re trying to do.